Conflict is an inevitable part of our lives. There is no relationship – whether personal or professional – that isn’t faced with some form of conflict at some point or the other. No matter what the circumstance or situation, conflict is always uncomfortable and can very easily get out of hand. Handling conflict in ineffective ways not only ends up in a mess that is hard to clean up but it can actually lead to increased stress levels which, in turn, can be detrimental to your health. Increased levels of the stress hormone cortisol can lead to hardening of the arteries which can increase the risk of heart attacks and high blood pressure.
Conflict is not always a bad thing. If it is tackled in the right way, it can actually help in clearing the air and working out the issues at hand by coming to a common ground and understanding. This can help in avoiding future conflicts as well. Learning to deal with conflict in a more conducive and constructive way, without excessive stress, is therefore an important way to improve your well-being on a whole as well as your relationships at work and at home.
At Hissah Enrichment Center, we understand the importance in this time of fast-paced lifestyles, pressing deadlines, and highly stressful jobs that being equipped with proper conflict resolution skills is a must. We offer a unique interactive one-day course focused completely on handling conflict which will enable participants to identify their current conflict styles, recognize the styles as used by others, and begin selecting the best style to use for individual conflict situations. This course delves into the 5 key styles of handling conflict, and sheds light on the wide range of useful skills, such as assertiveness, active listening, and emotional intelligence, that can be worked upon to help deal with conflict.